HOW MUCH TIME IN ADVANCE DO WE NEED TO BOOK THE TOUR?

Provided seats are available, bookings can be made right up until the day prior to departure. However as we are often very busy, we would recommend
booking as soon as you have planned your itinerary.

CAN WE CHANGE THE TOUR DATE?

You can change your travel date if you provide us with at least 48 hours notice and if we have space to accommodate you on another tour.

HOW DO WE PAY?

The easiest way to secure seats on our tours is to book online through our bookings page 

Alternatively you can call our office between 7:30am-9:00pm 7 days a week to secure your booking over the phone via credit card.

For exclusive tours and group pricing options we can also arrange other forms of payment - send us an email if you are interested in an exclusive/private tour.

WHICH ACCOMMODATION OUTLETS DO YOU PICK UP FROM?

Complimentary hotel pick-up and drop-off is provided to most major accommodation outlets within central Queenstown.

Visit our bookings page to check whether your accommodation is one of our complimentary pick-up locations.

If your hotel/accommodation is not listed, please provide us with the name and address of your accommodation so that we can provide the closest/most convenient pick up.

We ask that travellers call to reconfirm pick-up arrangements at least 24 hours prior to departure to ensure everything is in order.

 

 

WHAT IS INCLUDED IN THE TOUR?

All of our Milford Sound tours include the days transport with one of our knowledgeable guides, an unforgettable scenic cruise on one of the smallest vessels on Milford Sound, and loads of additional sightseeing stops. A picnic lunch can be added for a small additional price.

WHAT COMPANY PROVIDE THE MILFORD SOUND SCENIC CRUISE?

Our Milford Sound scenic cruise is operated by another locally owned company called Mitre Peak cruises.

Mitre Peak are ideal partners in providing a great small group experience because they too focus on managing passenger numbers to ensure better customer satisfaction.

The cruise is approx. 1 hour and 45 minutes long and travels out along the fjord to the Tasman Sea and back. 

 

WHAT SHOULD WE BRING ON OUR MILFORD SOUND EXPERIENCE?

We recommend that you come prepared for almost any weather. Even in Summer, the weather can change quickly and get cold, wet, or windy! Come prepared with an extra warm layer and rain coat if you have one. We also recommend you bring sun lotion, insect repellent, and comfortable footwear. If you do not purchase the picnic lunch, you are welcome to bring your own food along with you or purchase some during our stops in Te Anau.

HOW LONG IS THE JOURNEY?

Please be prepared for a long day. Milford Sound is remote and only accessible by one road. This tour is between 12-13 hours and a great portion of that is spent on the road. What you can be said for certain is that this will be one of the most scenic and unforgettable journeys you will ever experience. With pristine lakes, towering mountains, and unbelievable valleys around each corner, this is a day to remember!

WHERE DO YOU STOP ALONG THE WAY?

With our small group sizes, we have the unique opportunity to choose more remote locations and work around the crowds that can frequent the Milford Road during the busy months. While the exact locations can differ from day to day, you can certainly expect to stop at the more notable sites such as the Mirror Lakes and Eglington valley among others such as Monkey Creek, the Homer Tunnel and the Chasm. In each direction, you will also have the opportunity to stretch your legs and get something to eat and drink in the small township of Te Anau.

ARE THERE TOILETS ON BOARD THE VANS?

Our small vehicles are not equipped with on board toilet facilities. Instead our driver will make frequent stops and make passengers aware of where the next opportunity will arise to go to the bathroom.

WHAT IS THE SCENIC CRUISE LIKE?

The scenic cruise is often the highlight of our passengers day. Taking you out along Milford Sound to the Tasman Sea, the scenery will take your breath away! With great commentary from the local skipper, and the chance to glimpse some of the unique local wildlife, you'll quickly see why Milford Sound is renowned world over for it's beauty and charm. 

DO YOU PROVIDE LUNCH?

We can provide you with an individually packed picnic lunch for an additional charge. This is provided on board the scenic cruise so that you can eat as you enjoy the awesome scenery! To purchase the picnic lunch, simply add it onto your purchase when booking.

CAN YOU PROVIDE FOR DIETARY REQUIREMENTS?

We’re able to cater for most dietary requirements on all our tours – just let us know in advance and we can sort that for you! Please provide us with any relevant information when making your booking, and reconfirm your dietary requirements with us 48 hours prior to departure.

IS THIS TOUR SUITABLE FOR CHILDREN?

While our tours are all suitable for kids, there is a significant amount of driving time on our Milford Sound trip (+9 hours) which may not be suitable for very young children. We welcome kids on tour but believe as a parent you know what is best for your child.

We do not provide car seats for infants or young children but we do highly recommend bringing one for your child. If you do not have a car seat, please contact us 48 hours before your tour and we can arrange to hire one for you for an additional fee.

 

Do you have an Enquiry?

Contact us